Yes, our PuckPOINTS loyalty program, rewards you with points on various activities including purchases. Points can be redeemed for product discounts. It's our way of saying thank you for choosing us! There is no cost to join the PuckPOINTS program.

Track your order by referencing your purchase confirmation email and clicking on the tracking link provided in the email to monitor the status of your delivery in real-time. If you encounter any issues or need further assistance, feel free to reach out to our customer support team.

Details regarding refunds and returns can be viewed in our Refund Policy.

Applying for our Affiliate program is simple and free! Visit our affiliate hub at AromaTherapist.life to learn more and apply.

The Amplifier is a sleek, portable device that operates on a rechargeable battery. It's designed to be mess-free, with no spills or heat involved. To use it, simply insert the puck into the amplifier and choose your desired fragrance intensity from high, medium, or low. Then, sit back and enjoy the delightful aroma that fills your home!

Cleaning: If needed, use a soft, dry cloth to wipe the Amplifier. Do NOT use water or cleaning chemicals to clean your Amplifier.

Keep it away from water to avoid issues or safety concerns with the battery and electornic compnents, similar to how you would treat other electornic devices.
Fan components are housed securely within the Amplifier but we still recommend keeping curious little fingers away just to be safe.

• Our AromaPUCKS are easy to use and generally safe.
• Fragile: Handle AromaPUCKS with care and avoid dropping to prevent damage.
• Surfaces: Avoid leaving AromaPUCKS on certain surfaces for extended periods as the aroma oil used in the puck may stain or corrode these surfaces (i.e. clothing, cloth, leather, wood, countertops, dashboards, furniture, and similar).
• Safety: Avoid contact with mouth and eyes, and wash your hands after handling. The aroma oils used in the pucks are strong and may cause irritation. Keep pucks away from small children and pets; if they come into contact with it, wash the exposed area.
• Varied Color & Appearance: The aroma oil and natural elements used to create AromaPUCKS are sensitive to UV light, humidity, and air exposure, resulting in color variations. This is normal. Puck colors may also change over time with normal use.
• AromaPUCK Disposal: Our pucks are 100% biodegradable, so once you've finished using them, you can simply toss them into your garden or compost pile. They will naturally break down over time, leaving behind no harmful residue. It's a convenient and eco-friendly way to dispose of them while giving back to the environment.